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Betrug & Täuschung

Last updated: 10. Juni 2026

1. What counts as fraud or deception

Fraud and deception on Elim Camping take several forms. The common thread is that a user is trying to mislead another user, or the platform, in order to get money, bookings, or access that they would not otherwise receive.

Fake or fraudulent listings

  • Listings for campsites that don’t exist, are not owned or operated by the person claiming them, or have closed permanently
  • Listings using photos that were stolen from another campsite, another marketplace, or stock image sites without permission
  • Listings whose described location does not match the actual location (e.g. a listing that says “Black Forest” but sends guests to a parking lot 100km away)
  • Impersonating a real, established campsite to intercept its bookings

Off-platform payment solicitation

  • Asking a guest to pay via wire transfer, cryptocurrency, gift cards, or any method that bypasses normal campsite payment arrangements
  • Requesting payment or a deposit before the guest has been given reasonable information to verify the campsite
  • Moving negotiation off Elim Camping to WhatsApp, SMS, or personal email within minutes of first contact, specifically to avoid our review and protection systems

Legitimate off-platform contact — for example, exchanging phone numbers for on-site coordination once a booking is confirmed, or discussing local directions — is fine and expected. What this rule targets is the pattern where payment is solicited before any accountability exists.

Bait-and-switch

  • Advertising amenities that the campsite doesn’t have (“private lake access” when there is no lake, “hot showers” when there are none)
  • Advertising prices that are not honoured when the guest arrives (unannounced cleaning fees, per-person surcharges, currency switches, “peak season” upcharges that weren’t disclosed)
  • Rejecting a confirmed booking on arrival in favour of a higher bidder

Identity and verification fraud

  • Claiming a campsite listing that you don’t own or legitimately represent
  • Using a stolen identity, forged documents, or another person’s email to pass our verification checks
  • Operating multiple accounts to evade enforcement actions against a prior account

2. How to spot it

Most fraud on travel platforms follows recognisable patterns. If you see any of the following, please report it.

  • Prices that are dramatically below market rate for a comparable campsite
  • Urgency tactics — “book in the next hour or I’ll give it to someone else” — especially combined with off-platform payment requests
  • Requests to pay by gift card, crypto, or Western Union under any pretext
  • Photos that don’t match — different seasons, weather, or clearly different locations across the same listing
  • A profile that was created very recently, has no other activity, and is pushing for a quick booking
  • Evasive or inconsistent answers to specific questions about the campsite (address, facilities, nearby landmarks)

3. What we do about it

Confirmed fraud and deception are handled under our Illegal Content Policy. Depending on the violation, we take one or more of the following actions:

  • Remove or disable the fraudulent listing immediately
  • Suspend or terminate the associated owner or camper account
  • Prevent the responsible individual from re-registering using the same identifying information
  • Notify affected users whose bookings or inquiries were touched by the fraudulent listing
  • Cooperate with law enforcement and trading-standards authorities, including the German Bundeskartellamt, where the conduct rises to a criminal offence or breaches the German Act Against Unfair Competition (UWG)
  • Preserve evidence for civil or criminal proceedings where appropriate

We take proactive enforcement seriously — we do not wait for reports to find obvious patterns. Automated checks flag suspicious listings for human review based on signals like reverse-image matches on photos, mismatched geolocation, and reused language across listings.

4. How to report fraud

If you think you’ve encountered fraud on Elim Camping, please report it as quickly as you can.

  • For a specific listing:use the “Report this listing” button on the campsite detail page.
  • For messages, off-platform contact, or patterns across listings: email trust@elimcamping.com with as much detail as you can — URLs, screenshots, email addresses, phone numbers, amounts, dates.
  • If you’ve lost money: contact your bank or payment provider first to see if the transaction can be reversed, and file a police report locally (in Germany: your nearest Polizei station or polizei.de online Wache). Then notify us so we can take action against the account and help with any evidence the police need.

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